Skip to main content

Upgrade & Downgrade

Change your ClawBook plan as your needs evolve. Upgrades take effect immediately; downgrades at the next billing cycle.

Plan Comparison

FeatureStandardProElite
vCPU248
RAM4 GB8 GB16 GB
Storage80 GB NVMe160 GB NVMe320 GB NVMe
Bandwidth4 TB8 TBUnlimited
BackupsWeekly (2)Daily (7)Daily (30)
SupportEmailPriority24/7 Phone
Price$29/mo$59/mo$99/mo

Upgrading Your Plan

When to Upgrade

Consider upgrading if you:

  • Experience slow response times
  • Run out of storage frequently
  • Need more frequent backups
  • Require priority support
  • Have high message volume

How to Upgrade

  1. Log into billing.clawbook.io
  2. Go to ServicesMy Services
  3. Click on your ClawBook subscription
  4. Click Upgrade/Downgrade
  5. Select your new plan
  6. Review prorated charges
  7. Click Confirm Upgrade

Upgrade Process

StepDurationDowntime
Order processingInstantNone
VPS resize begins1-2 minBrief
Resources allocated2-5 minNone
Services restart30 sec~30 seconds
Verification1 minNone

Total time: 5-10 minutes Downtime: ~30 seconds

Prorated Billing

When upgrading mid-cycle:

  • You're credited for unused days on current plan
  • Charged prorated amount for new plan
  • Example: Upgrade on day 15 of 30-day cycle
    • Credit: 15 days of Standard ($14.50)
    • Charge: 15 days of Pro ($29.50)
    • Net charge: $15.00

Post-Upgrade Verification

After upgrading, verify your new resources:

# Check CPU cores
nproc

# Check memory
free -h

# Check disk space
df -h

# Verify OpenClaw sees new resources
clawbook-health

Downgrading Your Plan

When to Downgrade

Consider downgrading if you:

  • Have low message volume
  • Don't need daily backups
  • Want to reduce costs
  • Have unused resources

How to Downgrade

  1. Log into billing.clawbook.io
  2. Go to ServicesMy Services
  3. Click on your ClawBook subscription
  4. Click Upgrade/Downgrade
  5. Select your new plan
  6. Review changes
  7. Click Confirm Downgrade

Downgrade Process

Downgrades take effect at the start of the next billing cycle:

Current: Pro ($59/mo) - Paid through Jan 31
Downgrade requested: Jan 15
Downgrade effective: Feb 1
New plan: Standard ($29/mo)

Pre-Downgrade Checklist

Before downgrading, ensure:

  • Current storage usage fits new plan
  • Message volume fits new limits
  • Downloaded extra backups (retention changes)
  • Noted any feature differences

Storage Considerations

If downgrading storage:

# Check current usage
df -h /

# Output:
# Filesystem Size Used Avail Use%
# /dev/sda1 160G 45G 115G 28% ✅ Fits 80GB plan

# If over limit:
# /dev/sda1 160G 95G 65G 59% ❌ Won't fit 80GB plan

If you're over the new plan's storage limit:

  1. Delete unnecessary files
  2. Clear old logs: sudo journalctl --vacuum-time=7d
  3. Export and delete old conversations
  4. Or keep your current plan

Resource Changes

CPU/RAM

Changes are applied during a brief restart:

ChangeProcess
CPU upgradeVPS resize, ~30s restart
RAM upgradeVPS resize, ~30s restart
CPU downgradeApplied at next billing cycle
RAM downgradeApplied at next billing cycle

Storage

ChangeProcess
Storage upgradeOnline expansion, no downtime
Storage downgradeRequires migration, scheduled

Bandwidth

Bandwidth limits reset monthly. Changes apply immediately.

Keeping Your Data

All your data is preserved during plan changes:

  • Conversations
  • Configuration
  • Integration sessions
  • User preferences

Annual Plans

Save 2 months by paying annually:

PlanMonthlyAnnualSavings
Standard$29/mo$290/yr$58
Pro$59/mo$590/yr$118
Elite$99/mo$990/yr$198

Switching to Annual

  1. Go to ServicesMy Services
  2. Click your subscription
  3. Click Switch to Annual Billing
  4. Pay prorated difference
  5. Renewal date updates to 1 year from today

Switching to Monthly

Annual to monthly switches take effect at renewal:

  1. Contact support@clawbook.io
  2. Request switch to monthly at renewal
  3. Continue using service until renewal date
  4. Monthly billing begins after

Troubleshooting

Upgrade Not Applying

  1. Check order status in billing portal
  2. Verify payment completed
  3. Contact support if pending > 30 minutes

Resource Mismatch After Upgrade

# Force resource check
systemctl restart openclaw

# Verify
clawbook-health

Can't Downgrade Due to Storage

Options:

  1. Clean up data to fit new plan
  2. Export data before downgrade
  3. Stay on current plan

Frequently Asked Questions

Q: Will I lose my data when upgrading? A: No, all data is preserved.

Q: How long does an upgrade take? A: Usually 5-10 minutes with ~30 seconds of downtime.

Q: Can I upgrade/downgrade anytime? A: Upgrades are instant. Downgrades take effect at next billing cycle.

Q: What about my WhatsApp/Telegram sessions? A: Sessions are preserved. You won't need to reconnect.

Q: Is there a downgrade fee? A: No, but you won't get a refund for the current cycle.

Next Steps